mP
masego P
1 reviews | Active since Feb 2013
18 Dec 2015, 14:59
CHEQUE CARD
On the 27th November I lost my card. I ordered the new card and I was told that it will be delivered between 5 to 7 working days and I will be notified via sms. On the 11th, I made a follow up and was told that it has been returned to my surprise no sms was sent to me. I asked for my card to be sent again up to now, I am still waiting. Please advise how long will I have to wait for my card to be delivered. Is this how you treat your clients, never thought I would experience something like this with you guys.
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Standard Bank's replyOfficial
21 Dec 2015, 11:46Hello masegop,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply21 Dec 2015, 11:46
Official
Hello masegop,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***