Cheque Card

I opened a new account for a non-profit organisation on the 3rd of November 2015. A month later still no cheque account card.<br> <br> I went into the branch on the 2nd of December the original business banker was on leave.<br> <br> The new business banker re app**** for a cheque card, the terms and conditions state the card will be issued from 7 to 10 working days.<br> <br> I still have not received a cheque account card ---- draw your own conclusion.<br> <br> i look forward to your response in due course.<br> <br> Regards<br> <br> Paul Oliver