XM
Xoliswa M

1 reviews | Active since Nov 2021

25 Aug 2022, 01:45

Cheque account cancellation

My Name is Xoliswa,I have cheque account with this bank ,I went to nearest branch Protea Glen Mall to cancel this account due to high charges and one of the tellers said unfortunately they can't close it , instead he can down grade my account,told him I do not want to have this account anymore,he refused to assist further said these nothing he can do ,

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Replies (1)
Standard Bank
Standard Bank's reply25 Aug 2022, 08:00
Official
Hi Xoliswa

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, Standard Bank Hello Peter Team ***