wN
wayne N

1 reviews | Active since Jul 2019

24 Jul 2019, 21:55

cheque account

I closed my cheque account at the Garden route mall branch in 2017. I was asked to sign on the electronic pad and told that all was done. I have since then never again received statements or a sms. I have now been contacted by their attorneys, saying that my account is in overdraft due to bank charges. As I did not get any proof from the branch of the closure, I agreed to pay the amount in instalments. I was told that I would be forwarded all the details, which I have still not received. What do I need to do next? Standard bank?

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Replies (1)
Standard Bank
Standard Bank's reply25 Jul 2019, 14:35
Official
Dear Wayne
 Thank you for posting a comment.
  
 One of our consultants will be in contact with you as soon as possible.
  
Regards,
Complaint Resolution Centre

Best regards,