1 reviews | Active since Feb 2017

26 Feb 2017, 08:36

cheque account

<p>standard bank contact me to open a cheque account, i go there to activate it but they tell me the minutest details of the account. </p> <p>they call me again to tell me that i should deposit R3000 into the account to activate it and start earning interest, i do this and havve my salary deposites intothe account. Does this activate it? i dont think so. Instead i pay interest on an overdraft that is R0.00 and my monthly eap llimit is R0.00 so i cant make any paymments to beneficiaries or even buy airtime..and added to this i cannot edit any of this info without going into their stupid branch. I am looking at other banks, i dont understand why you have internet banking if i cant do a damn thing on it and you keep telling me to come ito the branch. i don't have time for that!</p>

0
Replies (2)
Standard Bank
Standard Bank's reply27 Feb 2017, 10:28
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

***

*** (fax)

***

's update06 Mar 2017, 17:24
Reviewer Update

Hi there

Please let me know to which email address u sent this because I have not received anything. Please send it to **********