BM
Bongani M
1 reviews | Active since Jan 2014
06 Aug 2015, 19:12
Cheque Acc on lock up and no is willing to help.
My cheque acc was locked around Jan 2015, due to a negative balance on the cheque acc. On Monday 03 I got funds in my cheque acc and I went to forest hill branch where I was told I can only access the funds after 7 days. What I don't understand I can see the available funds through cellphone banking but I can't access them, I could understand if I had to wait 48-72hrs for verification not 7 days!
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Replies (1)0
Replies (1)Standard Bank's replyOfficial
12 Aug 2015, 11:09Hello bongani.masango@,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply12 Aug 2015, 11:09
Official
Hello bongani.masango@,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
