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KZ
Kotie Z

1 reviews | Active since Aug 2016

31 Aug 2016, 11:23

Cheque acc add wrong since Jan 2016 and still not corrected

<p>After many months visiting the bank and emailing, my cheque acc addres is still wrong since Jan 2016. </p> <p>This address was correct!</p> <p>I cannot believe that an institution such as Std Bank cannot fix one little address!</p>

0
Replies (3)
Standard Bank
Standard Bank's reply31 Aug 2016, 15:29
Official

Good day Kotie Van Zyl

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply01 Sept 2016, 10:59
Official

Good day Kotie Van Zyl

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply02 Sept 2016, 08:47
Official

Thank you for allowing us the opportunity to look into your matter.

Details has been amended accordingly.

Thank you for being a loyal customer.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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