PF
Peter F
1 reviews | Active since Feb 2022
29 Oct 2022, 07:01
Cheeky
On the 24th October I bought goods from Checkers to the amount of R47.98. On the 25th October I was again debited with R47.98 "Honouring Fee" I called Standard Bank and the consultant said they would reverse it,Ref ***, which they duly did on the 28 Oct,But to the amount of R42.98!!.In other words they charged me R5.00 for the reversal.
What a cheek MR Simphiwe Tshabalala
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
29 Oct 2022, 08:38Good day Peter
Thank you for bringing this matter to our attention. We will be taking a closer a look and reaching out to the relevant teams so that we can come back to you with a way forward.
Our team will be in touch with an update shortly.
Kindest regards,
Standard Bank Hello Peter Team***
Thank you for bringing this matter to our attention. We will be taking a closer a look and reaching out to the relevant teams so that we can come back to you with a way forward.
Our team will be in touch with an update shortly.
Kindest regards,
Standard Bank Hello Peter Team***
Best regards,
Standard Bank's reply29 Oct 2022, 08:38
Official
Good day Peter
Thank you for bringing this matter to our attention. We will be taking a closer a look and reaching out to the relevant teams so that we can come back to you with a way forward.
Our team will be in touch with an update shortly.
Kindest regards,
Standard Bank Hello Peter Team***
Thank you for bringing this matter to our attention. We will be taking a closer a look and reaching out to the relevant teams so that we can come back to you with a way forward.
Our team will be in touch with an update shortly.
Kindest regards,
Standard Bank Hello Peter Team***
Best regards,
PF
Peter F's updateReviewer Update
01 Nov 2022, 10:20Now they tell me they have to take a closer look and reach out to teams??
Fr reversing R5.00 they charged for reversing an honouring fee???
Come on !!!!!!!!
Fr reversing R5.00 they charged for reversing an honouring fee???
Come on !!!!!!!!
PF
Peter F's update01 Nov 2022, 10:20
Reviewer Update
Now they tell me they have to take a closer look and reach out to teams??
Fr reversing R5.00 they charged for reversing an honouring fee???
Come on !!!!!!!!
Fr reversing R5.00 they charged for reversing an honouring fee???
Come on !!!!!!!!
Standard Bank's replyOfficial
01 Nov 2022, 10:35Good day Peter
Thank you for bringing this matter to our attention. We will follow up with our team.
Our team will be in touch with an update as soon as possible.
Kindest regards
Standard Bank Hello Peter Team***
Thank you for bringing this matter to our attention. We will follow up with our team.
Our team will be in touch with an update as soon as possible.
Kindest regards
Standard Bank Hello Peter Team***
Best regards,
Standard Bank's reply01 Nov 2022, 10:35
Official
Good day Peter
Thank you for bringing this matter to our attention. We will follow up with our team.
Our team will be in touch with an update as soon as possible.
Kindest regards
Standard Bank Hello Peter Team***
Thank you for bringing this matter to our attention. We will follow up with our team.
Our team will be in touch with an update as soon as possible.
Kindest regards
Standard Bank Hello Peter Team***
Best regards,
Standard Bank's replyOfficial
02 Nov 2022, 13:29Good day Peter
Our team has attempted reaching out to you to no success.
Please note we have managed to reverse the R5 fee. We sincerely apologise for frustration and inconvenience caused.
Kindest regards
Standard Bank Hello Peter Team***
Our team has attempted reaching out to you to no success.
Please note we have managed to reverse the R5 fee. We sincerely apologise for frustration and inconvenience caused.
Kindest regards
Standard Bank Hello Peter Team***
Best regards,
Standard Bank's reply02 Nov 2022, 13:29
Official
Good day Peter
Our team has attempted reaching out to you to no success.
Please note we have managed to reverse the R5 fee. We sincerely apologise for frustration and inconvenience caused.
Kindest regards
Standard Bank Hello Peter Team***
Our team has attempted reaching out to you to no success.
Please note we have managed to reverse the R5 fee. We sincerely apologise for frustration and inconvenience caused.
Kindest regards
Standard Bank Hello Peter Team***
Best regards,