DM
December M

1 reviews | Active since Jul 2019

29 Oct 2019, 14:17

Checking customers on yearly basis,not for interest basically checking

If I have an insurance with the bank,they must call me or contact me on a yearly basis to find out if I am still alive,intrested or whant to make changes on the insurance.for know they don't care as long as they find their money on the debit order they are fine.

0
Replies (1)
Standard Bank
Standard Bank's reply29 Oct 2019, 14:45
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support 
Kind regards 
Complaint Resolution Centre
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