HT
HASEENA T

1 reviews | Active since Aug 2019

23 Aug 2019, 09:33

CHECK YOUR BANK STATEMENTS

Good day, I have been a customer of Standard Bank for the past 5 years. Due to being retrenched twice in the past 6 months. I came to realize monies were being deducted off my bank account at Standard Bank. I visited the Stanley Street branch in Port Elizabeth and queried these deductions as I have not authorized any of these payments to be paid off my account. The lady who assisted me at Standard Bank stated she was going to speak to her branch manager which was almost a month ago and she was going to revert to me. My banking details are: H TARIQ Accnt # ***8 Branch: Govan Mbeki Please note the following debits are being made on my account: unireward- R45.00 arcadezone-R45.00 Phone vlt - R45.00 Unitedcon - R95.00

Please may you kindly assist me in this matter as I am not being assisted by the bank who should have my best interest at heart. Thanking you in advance for your assistance.

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Replies (1)
Standard Bank
Standard Bank's reply24 Aug 2019, 19:09
Official
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre