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palesa.mosese palesa.mosese
1 reviews | Active since Dec 2016
14 Jan 2019, 12:16
Cheating us off of monies we dnt have
You litterally force people to come here and complain ... December is a period where debit order get deducted early or you make arrangements. The charges on my account are charges that should not hace been there and your call center agents refuse to reverse. If you are trying make money off of us lets make it fair . If this is not rectified please cancel my account ... You dnt need me as a client with my 0.20
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Replies (2)
Standard Bank's replyOfficial
14 Jan 2019, 12:55Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply14 Jan 2019, 12:55
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
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palesa.mosese palesa.mosese's updateReviewer Update
15 Jan 2019, 02:54A standard response is thst all im getting.
I feeling so belittled .
pp
palesa.mosese palesa.mosese's update15 Jan 2019, 02:54
Reviewer Update
A standard response is thst all im getting.
I feeling so belittled .