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Charleen P

1 reviews | Active since Sept 2022

02 Sept 2022, 14:56

Charleen

We bank with standard bank for many years. We went to standard bank on wednesday for a loan but up untill know no answer all just empty promises. If this is the service you get having a business account then i think its time to move on poor service

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Replies (3)
Standard Bank
Standard Bank's reply02 Sept 2022, 15:03
Official
Good day Charleen

This is not the level of service we strive for. We understand your frustration and would like to help.

We can assure you that your matter is now in the right hands. 
 
We would like to get you sorted as soon as possible. 

Kind regards 

Standard Bank Help Centre 
***

Best regards,

CP
Charleen P's update02 Sept 2022, 15:07
Reviewer Update
Standard bank has untill the end of business day i am done running and begging.I will move this account to a bank that will look after us
Standard Bank
Standard Bank's reply02 Sept 2022, 16:07
Official
Hello Charleen

We understand your frustration and we have escalated this matter to our Sales team. We have also marked it an urgent one.

Our team will get back to you as soon as feedback has been provided.

Kind regards 

Standard Bank Help Centre 
***

Best regards,