AB
Albert B

1 reviews | Active since Oct 2016

04 Oct 2016, 15:33

Charging to deposit money into account

<p>I deposited R50k into my Plus Plan account at a branch in Fishoek. Standard bank debited my account with R683.00 for the deposit. Ive been a customer for over 30 years and never have this been the case.</p> <p>Please investigate these charges and let the public know about this. I believe that if had deposited the money at an ATM it would have been FREE.</p> <p>This is Day Light ******* you pay to deposit and pay to withdraw.</p> <p>Im leaving Standard Bank if this is the case</p>

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Replies (2)
Standard Bank
Standard Bank's reply05 Oct 2016, 15:11
Official

Good day Albert Brown

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply06 Oct 2016, 06:41
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 06 October 2016.

Thank you for being a loyal customer.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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