1 reviews | Active since Nov 2015
Charging substantial more than agree by contract!
I have taken out a term loan with Standardbank in December 2024 for R175,000. To daate, two installments has gone off to the amount of R5329.75 = R10659,50. Apart from this, I have made payments beginning February 25 of R65000, this means R75659,50 in total. Subtraction initiation fee and service fees of R 2297.82 for this period. This brings the outstanding total to R99340,50. Now I noticed that apart from the monthly installments of 5329.75 you have charged me additional INTEREST of R6112.60 for January 25 and R3244.69 for February 25! What interest are you going on about as I have a fixed term installment of R5329.75 then Standardbank go and take in total R11441+ for January 25 and R8500+ for Jan25 instead of the agreed R5329.75??? This explains the oustanding balance of R110995 instead of R99340!
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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