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lizzard.joel lizzard.joel
1 reviews | Active since Jun 2016
04 Oct 2024, 10:21
Charging me R120 for bank statements ???
I need my bank statement for SARS, but Standard bank refuse to give it to me. They tell me I have to pay R10 per statement per month. They make Hundreds of rands a month from me in fees and thousands in interest, but I have to pay for a digital copy of my own transaction history. This is a complete ****!
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
04 Oct 2024, 10:34Good day Joel.
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Oct 2024, 10:34
Official
Good day Joel.
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
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lizzard.joel lizzard.joel's updateReviewer Update
04 Oct 2024, 11:15When I reply Privately with more info, I get ignored. How is this the service that I receive with the amount of money Standard Bank make from me per month? If I call then I am on hold until my minutes run out. If I request a call back then nobody ever gets back to me. My interest I pay monthly is enough to pay multiple employees full salaries, but I can't even get on the phone with someone? *******!
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lizzard.joel lizzard.joel's update04 Oct 2024, 11:15
Reviewer Update
When I reply Privately with more info, I get ignored. How is this the service that I receive with the amount of money Standard Bank make from me per month? If I call then I am on hold until my minutes run out. If I request a call back then nobody ever gets back to me. My interest I pay monthly is enough to pay multiple employees full salaries, but I can't even get on the phone with someone? *******!
Standard Bank's replyOfficial
07 Oct 2024, 15:28Good day Joel.
Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Oct 2024, 15:28
Official
Good day Joel.
Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
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lizzard.joel lizzard.joel's updateReviewer Update
07 Oct 2024, 15:37I have no idea what you are talking about, you never resolved anything!
All you did was take 4 days to call me, and tell me NO.
Why Can't you just be decent and fix your mess.
All you did was take 4 days to call me, and tell me NO.
Why Can't you just be decent and fix your mess.
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lizzard.joel lizzard.joel's update07 Oct 2024, 15:37
Reviewer Update
I have no idea what you are talking about, you never resolved anything!
All you did was take 4 days to call me, and tell me NO.
Why Can't you just be decent and fix your mess.
All you did was take 4 days to call me, and tell me NO.
Why Can't you just be decent and fix your mess.