Charging me for something they can't even see on their System.

I hate to do this - I do not want to be this person. But I think this is the ONLY way someone will get back to me. I cannot even give Standard Bank that poorly rated 1 Star, as your service is not even worth it.

I have been trying to get into contact with SB from the 17th of April 2018. I have been calling, Facebook messaging (as there are no email address listed for their Client Care Department) and NO one is getting back to me.

All I want to do is cancel this totally unnecessary Policy on my name.

The person running the Facebook page can't even tell me what "products" are listed on my name, saying there is nothing, and clearly does not understand my frustration and sarcasm - The person would rather just send me emoji's rather be of any help whatsoever.

I just called in - Again - and had to hold the line for 16min to speak to a consultant, who transferred me to another consultant, who then also couldn't be of any help, and I got transferred once again. After 30min I couldn't wait anymore and hung up.

I spoke to someone on the 24th - Who said someone will call me in 24hours. Needless to say, I'm still waiting and the money was deducted from my account.