ZM
Zama M

1 reviews | Active since Aug 2017

15 Aug 2017, 11:10

Charging me for a replacement card

I was charged R130 for a replacement card, which was swallowed by their ATM. I've emailed them twice with no response, posted on Facebook they re-assured that I shouldn't have been billed but no one has done anything about this.

0
Replies (1)
Standard Bank
Standard Bank's reply15 Aug 2017, 13:25
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

***