SR
Satish R
1 reviews | Active since May 2018
24 Feb 2025, 18:21
Charging for Service's not WANTED
Dear Standard Bank,
I've sent an email through last month and the previous month's to inform you'll to cancel the UCount service on my account. Again nothing was done and no response or reply from you'll and you'll deduct the R25 from my account. How many times do I have to say I want it cancelled?
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Replies (2)
Standard Bank's replyOfficial
25 Feb 2025, 06:56Dear Satish,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Feb 2025, 06:56
Official
Dear Satish,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
SR
Satish R's updateReviewer Update
26 Mar 2025, 18:24Dear Standard Bank,
You can contact me on *** . You'll charged my account again with the UCOUNT bank charges. This is highly unprofessional and ********* as I asked for it to be removed.
Another question when did you try calling me the date as well as the time as I am receiving others call's
You can contact me on *** . You'll charged my account again with the UCOUNT bank charges. This is highly unprofessional and ********* as I asked for it to be removed.
Another question when did you try calling me the date as well as the time as I am receiving others call's
SR
Satish R's update26 Mar 2025, 18:24
Reviewer Update
Dear Standard Bank,
You can contact me on *** . You'll charged my account again with the UCOUNT bank charges. This is highly unprofessional and ********* as I asked for it to be removed.
Another question when did you try calling me the date as well as the time as I am receiving others call's
You can contact me on *** . You'll charged my account again with the UCOUNT bank charges. This is highly unprofessional and ********* as I asked for it to be removed.
Another question when did you try calling me the date as well as the time as I am receiving others call's