NM
Ndivhuho M
1 reviews | Active since Sept 2024
10 Sept 2024, 14:23
Charging client interest on credit card that does not owe you money
I called 09/09 14:28 spoke with the lady by the name of Innocent requesting to close my credit card she told me I don't owe it which is true I don't and just after few minutes they told me I owe daily interest of R613.90 you are charging me that amount on credit card that's not owing.please stop ripping me off.
Helpful (0)
Replies (9)0
Replies (9)
Standard Bank's replyOfficial
10 Sept 2024, 14:25Good day Ndivhuho.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Sept 2024, 14:25
Official
Good day Ndivhuho.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
NM
Ndivhuho M's updateReviewer Update
10 Sept 2024, 14:27How are you going to ensure that?
NM
Ndivhuho M's update10 Sept 2024, 14:27
Reviewer Update
How are you going to ensure that?
Standard Bank's replyOfficial
10 Sept 2024, 14:58Good day Ndivhuho.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Sept 2024, 14:58
Official
Good day Ndivhuho.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
NM
Ndivhuho M's updateReviewer Update
19 Sept 2024, 09:58I am Still waiting for account to be closed
NM
Ndivhuho M's update19 Sept 2024, 09:58
Reviewer Update
I am Still waiting for account to be closed
NM
Ndivhuho M's updateReviewer Update
23 Sept 2024, 17:34Guys nothing has been done and Gorden Bila said is resoled but is not....
NM
Ndivhuho M's update23 Sept 2024, 17:34
Reviewer Update
Guys nothing has been done and Gorden Bila said is resoled but is not....
Standard Bank's replyOfficial
24 Sept 2024, 08:08Dear Ndivhuho
Thanks for flagging this with us.
We will follow up with our team and we will be in touch with further feedback.
Please be on the look out for further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Thanks for flagging this with us.
We will follow up with our team and we will be in touch with further feedback.
Please be on the look out for further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Sept 2024, 08:08
Official
Dear Ndivhuho
Thanks for flagging this with us.
We will follow up with our team and we will be in touch with further feedback.
Please be on the look out for further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Thanks for flagging this with us.
We will follow up with our team and we will be in touch with further feedback.
Please be on the look out for further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
NM
Ndivhuho M's updateReviewer Update
27 Sept 2024, 13:09I am still waiting even now, you guys don't care about customers 😒
NM
Ndivhuho M's update27 Sept 2024, 13:09
Reviewer Update
I am still waiting even now, you guys don't care about customers 😒
Standard Bank's replyOfficial
27 Sept 2024, 13:49Good day Ndivhuho.
Thank you for taking our call.
Our team is currently investigating your matter and we will return with feedback.
Warm regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Our team is currently investigating your matter and we will return with feedback.
Warm regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Sept 2024, 13:49
Official
Good day Ndivhuho.
Thank you for taking our call.
Our team is currently investigating your matter and we will return with feedback.
Warm regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Our team is currently investigating your matter and we will return with feedback.
Warm regards
Standard Bank Hello Peter Team
***
NM
Ndivhuho M's updateReviewer Update
27 Sept 2024, 15:06It's been 17 days with empty promises. I have been charged interest on credit card that doesn't owe any amount. I just want you to close my credit card.
NM
Ndivhuho M's update27 Sept 2024, 15:06
Reviewer Update
It's been 17 days with empty promises. I have been charged interest on credit card that doesn't owe any amount. I just want you to close my credit card.