1 reviews | Active since Feb 2013
Charges with no explanation
I'm being charged each time I use my card when I have a certain number of swipes per month - sent through a secure message via IB but no response or call back.
We're being forced to move to the new banking platform but this doesn't have an option for seure messages so we're forced to either stand in a ridiculous queue or spend hours on the phone?
Dear Melanie
Thank you posting your comments.
We looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Dear Melanie
Thank you posting your comments.
We looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you posting your comments.
We looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you posting your comments.
We looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 04 December 2017.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 04 December 2017.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
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