TM
Tshego M
1 reviews | Active since Mar 2019
03 Nov 2025, 17:40
charges to an unused account and without informing the client
I had a transactional account with standard bank and all this time i thought the account was closed kante neh standard bank is busy pilling monthly chargers for over 4 years and without even notifying me and even to date or to the day of posting this post they are not not aware that i noticed that they are doing that in silence........guys normalize checking what is being done to your ID numbers and this i found from usefull app called vault22
Helpful (0)
Replies (8)0
Replies (8)
Standard Bank's replyOfficial
04 Nov 2025, 06:39Dear Tshego,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Nov 2025, 06:39
Official
Dear Tshego,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
04 Nov 2025, 10:33Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's reply04 Nov 2025, 10:33
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
TM
Tshego M's updateReviewer Update
04 Nov 2025, 10:35you may call . i answered the call and you hanged up
TM
Tshego M's update04 Nov 2025, 10:35
Reviewer Update
you may call . i answered the call and you hanged up
TM
Tshego M's updateReviewer Update
04 Nov 2025, 10:38I am availalb at any time
TM
Tshego M's update04 Nov 2025, 10:38
Reviewer Update
I am availalb at any time
TM
Tshego M's updateReviewer Update
04 Nov 2025, 10:43are you calling?
TM
Tshego M's update04 Nov 2025, 10:43
Reviewer Update
are you calling?
Standard Bank's replyOfficial
07 Nov 2025, 14:22Dear Tshego M,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Nov 2025, 14:22
Official
Dear Tshego M,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
TM
Tshego M's updateReviewer Update
07 Nov 2025, 14:54Really appreciate the assistance
TM
Tshego M's update07 Nov 2025, 14:54
Reviewer Update
Really appreciate the assistance
Standard Bank's replyOfficial
09 Nov 2025, 09:37You're welcome Tshego.
Standard Bank's reply09 Nov 2025, 09:37
Official
You're welcome Tshego.