kP
kholo P
1 reviews | Active since Mar 2014
27 Nov 2020, 16:23
Charges nd horrible service
I have a VAF account wit standard bank nd this month m supposed to pay my last installment of R973 bt their debit order which debited my account is R2340 unfortunately it ws unsuccessful coz the amount which ws in my account ws to cover 973 nt 2340 now they charged me unpaid fee of R147 kind reverse dt fee nd take wt i owe u this bank is just pathetic
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
28 Nov 2020, 06:07Hello Kholo
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply28 Nov 2020, 06:07
Official
Hello Kholo
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Complaint Resolution Centre
*** *** (fax)
***