RS
Rudolf S

1 reviews | Active since Jun 2015

09 Jun 2015, 08:18

Charges levied on dormant accounts

It is fact that when Standard Bank issue a dormant letter on a holding company account which has no transactions that they continue to charge monthly services fees.<br> <br> So much so that after years of operating a \dormant"account they still charge the fees.<br> <br> After visiting them and explaining the issue I was advised by Mr Gengen in the Standard Bank offices that charges probably \""should\"" not be levied on dormant accounts.<br> <br> I then get an e-mail that he only referred the matter to a business banker on the account"

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Replies (1)
Standard Bank
Standard Bank's reply09 Jun 2015, 14:54
Official
Hello SaffaKiwi,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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