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Nomsa N
1 reviews | Active since Nov 2018
20 Apr 2021, 16:52
Charges
I'm not happy how standard bank does things Saturday 20 April 2021 I called with a ref number that I got from them to reverse charges as my conversation with a lady later February 2021 now their phone takes long while they checking as the customer and security check has been done surely they got my numbers and other thing I called about the debit orders that goes through during the month and affecting my account while trying harder for getting it correct please stop debiting Telkom,legal wise it's been cancelled the R147 are too too too much can I get someone who is found to understand when I explain seem like people I'm speaking to they don't understand I need this resolved
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Standard Bank's replyOfficial
21 Apr 2021, 04:51 Hello Nomsa, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply21 Apr 2021, 04:51
Official
Hello Nomsa, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Nomsa N's updateReviewer Update
24 May 2021, 22:44Good day,
Not happy from 20 May 2021 I sent Clint a message requesting the audio that he has when a lady commited theat standard bank will pay charges when the debit order for Sum1 can go through in the following month which was the month of March we are approaching the month of June now not yet resolved may I please get this resolved and please may I ask someone who's going to understand me correctly and resolve this matter
Not happy from 20 May 2021 I sent Clint a message requesting the audio that he has when a lady commited theat standard bank will pay charges when the debit order for Sum1 can go through in the following month which was the month of March we are approaching the month of June now not yet resolved may I please get this resolved and please may I ask someone who's going to understand me correctly and resolve this matter
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Nomsa N's update24 May 2021, 22:44
Reviewer Update
Good day,
Not happy from 20 May 2021 I sent Clint a message requesting the audio that he has when a lady commited theat standard bank will pay charges when the debit order for Sum1 can go through in the following month which was the month of March we are approaching the month of June now not yet resolved may I please get this resolved and please may I ask someone who's going to understand me correctly and resolve this matter
Not happy from 20 May 2021 I sent Clint a message requesting the audio that he has when a lady commited theat standard bank will pay charges when the debit order for Sum1 can go through in the following month which was the month of March we are approaching the month of June now not yet resolved may I please get this resolved and please may I ask someone who's going to understand me correctly and resolve this matter