TA
Trafton A

1 reviews | Active since Jun 2018

22 Feb 2021, 02:41

Charges

How the hell does one occur honoring fees if there is funds available in the account!! First month with you guys and the problems start. My wife is being charged random small amounts on her account thinking we won’t notice it! I’d like some clarity or I’ll be taking my business somewhere else you are not the only bank in the world

0
Replies (3)
Standard Bank
Standard Bank's reply22 Feb 2021, 11:33
Official
Good day Trafton

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support.
 Kind regards Complaint Resolution Centre****** 
Standard Bank
Standard Bank's reply23 Feb 2021, 08:41
Official
Good day Trafton

Thank you for posting your comment. 

Please can you respond to us via e-mail - as we have sent an e-mail through to you.

Kind regards Complaint Resolution Centre****** 
Standard Bank
Standard Bank's reply24 Feb 2021, 08:46
Official
Good day Trafton

Thank you for posting your comment. 

Please can you respond to us via e-mail - as we have sent an e-mail through to you.

Kind regards Complaint Resolution Centre