kZ
kelebogile Z
1 reviews | Active since Jun 2009
03 Jul 2015, 15:13
charged wrongly
I made a query for accomodation and before confirming, my card was debited by the company. I charged back as the transaction was unauthorised and the dates were wrong. I received the money back and today. The money was debited again from my card without even a call to understand the situation. <br> <br> I did nothing wrong and want my money back.
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Standard Bank's replyOfficial
06 Jul 2015, 08:35Hello kelebz,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply06 Jul 2015, 08:35
Official
Hello kelebz,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,