1 reviews | Active since Mar 2009
Charged when I was not supposed to be charged
<p>I was asked by email, to come into the bank to get a new debit / autobank card. Email and inquiries clerk both said no charge. Well I have now been charged for a pin reset!!! You asked me to come in and assured me there were no charges connected to this. It is not a lot of money but it is the principle. Please refund these charges. Thank you!</p>
Good day Che
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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********** (fax)
**********Good day Che
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
**********
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
**********