CK
C K

1 reviews | Active since Jan 2016

14 Jul 2017, 19:14

Charged R870 for emailed bank statements

<p>Why have I been charged R870 for emailed bank statements, surely this is part of the fee I pay every month? Worst part I wasn't told at the Sandridge branch when I ordered them and the people who emailed them just decided not to respond when asked why so much, namely Krisaan Pillaya and Tervern Hutchinson</p> <p>Statements ref ********** 482</p> <p>ref ********** 369</p>

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Replies (2)
Standard Bank
Standard Bank's reply17 Jul 2017, 13:38
Official

Dear Cwayita

Thank you for your posting.

I refer to my email communication and can confirm that I am attending to this matter.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply18 Jul 2017, 14:53
Official

Dear Cwayita

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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