1 reviews | Active since Dec 2015
charged R350 for requesting 6 months statement
I am disappointed in Standard bank for not disclosing charge per page and the number of pages that will be required when i requested a 6 months statement(Jan to June).<br> I was charged R350 for requesting a six months statement (Jan to June) and I believe this is a ****************.<br> Standard bank internet banking and auto plus machine doesn't provide 6months statement (jan- June) which is disappointing for a big bank like Standard.<br> Imagine spreading a statement over 8 pages that can easily fit in 2 pages so that you can make more money from a unsuspecting customer.<br> Is that another way of ripping customers off.<br> <br> If i could have been warned before hand that i will be charged R350 i will have declined on the spot.<br> Std bank please get your act together and sort out my problem <br>
Thank you for your posting and allowing us an opportunity to investigate your complaint.
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
