YA
Yaseen A

1 reviews | Active since Dec 2013

01 Feb 2020, 08:09

Charged on cheque and debit card for one purchase

Standard bank is the worst time for change I purchased on my credit card from arbor park post office on checking my statement it's show that I've been charge on my cheque and credit card accounts How possible is this, the excuse is that the account is linked Now I have to print and fill in forms and send them back this is not my issue But I have to do all the admin work for this ****py bank to get my money back that standard bank should for been protecting in the 1st place

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Replies (1)
Standard Bank
Standard Bank's reply02 Feb 2020, 03:09
Official
 Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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