LS
Lorne S
1 reviews | Active since May 2024
08 Nov 2024, 12:23
Charged monthly credit card fee in spite of closing account
Charged a monthly fee in spite of me mentioning to Standard Bank that instant payments do not work to that account from Nedbank. Made mostly a full payments 5 times from App and Internet banking. My call for a refund of R40 + R23 for the Credit card was totally ignored in spite of me requesting in writing on the chat app. Pensioner with a Bond at Nedbank
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Standard Bank's replyOfficial
08 Nov 2024, 12:25Good day Lorne.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Nov 2024, 12:25
Official
Good day Lorne.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***