Charged incorrectly!!!

<p>I have a debit order that goes through on the last day of the month through my current account. My salary gets paid on the 1st of every month. Now in the past, for as long as I can remember I have a few debit orders that go through on the last day of the month and get deducted off my salary that gets paid in on the 1st. The same debit order went through on the last day of the month (28 Feb) and my salary got paid in on the 1st of March, except this time Standard Bank decided to reverse the debit order and charge me R115 for an un-paid item?? How can you charge me for something that has been successfully going through for so long and now all of a sudden you want to change the way your stuff works?? I want this charge to be remove immediately or I will certainly be making the “switch” to a different bank. Your call centre is absolutely useless with no one on the “other side” that can help me or understand that the company debiting my account CANNOT debit on any other date besides the last day of the month. Now I have this reversal reflecting on my account and making my credit rating look bad??? I also now need to contact the company that “did not get paid” this month and explain to them how useless Standard Bank is. You are wasting my time and I am questioning the value of having debit orders on my account when your system very clearly does not work.</p> <p>This is very clearly a banking error and I refuse to take this up with your call centre as nobody seems to know what they are doing!!!</p> <p> </p> <p>PLEASE CAN SOMEONE CONTACT ME THAT KNOWS WHAT THEY ARE DOING</p>