TM
Thikho M

1 reviews | Active since Jun 2018

02 Jun 2020, 09:09

Charged for what i dont know

Why i am charged fee unpaid for debit order that i dont know?refund me my R69

0
Replies (5)
Standard Bank
Standard Bank's reply02 Jun 2020, 11:38
Official
Dear Thikho Mudau
 Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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TM
Thikho M's update02 Jun 2020, 14:32
Reviewer Update
This automatic reply is not helping
TM
Thikho M's update03 Jun 2020, 09:15
Reviewer Update
I am still waiting for your reply or you take customers for granted?
Standard Bank
Standard Bank's reply12 Jun 2020, 13:24
Official

Dear Thikho
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Whitney Marope
Complaint Resolution Centre
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TM
Thikho M's update12 Jun 2020, 15:30
Reviewer Update
But the problem is not solved