TJ
Terry-Ann Johnson

1 reviews | Active since Feb 2018

14 Sept 2018, 11:02

Charged for what

Hi, I need someone to explain to my why am I being charged for things that is out of my control please. Im not happy and feel like Im being ******.

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Replies (2)
Standard Bank
Standard Bank's reply14 Sept 2018, 13:57
Official

Dear Terry-Ann Johnson

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply19 Sept 2018, 11:14
Official

Thank you for allowing us the opportunity to look into your matter.

As per our telephonic conversation the matter has been resolved.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

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