1 reviews | Active since Jan 2017

04 Sept 2018, 09:51

Charged for unauthorized Debit orders - AGAIN....... REVERSE

I am writing this for the 2nd time and you are not assisting instead you are responding by telling me that you are going to close my complaint because its the same as last month/previous ones. Yes it is the same complaint because i am complaining about the same thing on a monthly basis and yet you want to treat me like i am crazy. Please read below and attend to my query immediately.

My monthly nightmare which i am getting frustrated of, unauthorised debit orders. This is the 3rd if not 4th complain that i am writing about this debit orders that are going through my account and i do not know off. it bounced because there were no funds and then u charged me R146 for unpaid debit order, REVERSE IT. i will not be paying for this And block this debit order because it is taking money in my account on a monthly basis VAR VH VAR ********** ********** 01.... ASSEBLIEF!!

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Replies (1)
Standard Bank
Standard Bank's reply04 Sept 2018, 13:06
Official

Dear Mummy Mangoale

Thank you for posting your comment.

Your matter was escalated accordingly. We will revert to you as soon as possible.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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