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Anon R
1 reviews | Active since Jun 2014
12 Jun 2024, 21:41
Charged for my credit card when it has been paid off
Paid of my credit card in full last month, only to be charged numerous amounts, card fees? Service fees? Budget finance charge? Cash Finance charge? Credit protection policy? When my card has been paid up in full!!! Zero balance owning ont he credit card, and standard bank has the audacity to debit the amounts from my credit card. I expect to het a refund asap.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
13 Jun 2024, 07:05Good day Anon
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Jun 2024, 07:05
Official
Good day Anon
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
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Anon R's updateReviewer Update
24 Jun 2024, 21:40I did receive a call after my review regarding the charges, but have not heard back since. Please contact me with updated information i will be available on Thursday 27 June 2024. Thank you
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Anon R's update24 Jun 2024, 21:40
Reviewer Update
I did receive a call after my review regarding the charges, but have not heard back since. Please contact me with updated information i will be available on Thursday 27 June 2024. Thank you
Standard Bank's replyOfficial
25 Jun 2024, 07:10Hi Anon
Thank you for getting back to us. We will follow up and provide feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for getting back to us. We will follow up and provide feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Jun 2024, 07:10
Official
Hi Anon
Thank you for getting back to us. We will follow up and provide feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for getting back to us. We will follow up and provide feedback.
Kindest regards
Standard Bank Hello Peter Team
***
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Anon R's updateReviewer Update
02 Jul 2024, 14:44When will i recieve feed back, i dont want to again incur unnecessary charges on my credit card. Please assist asap
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Anon R's update02 Jul 2024, 14:44
Reviewer Update
When will i recieve feed back, i dont want to again incur unnecessary charges on my credit card. Please assist asap
Standard Bank's replyOfficial
02 Jul 2024, 17:06Hi Anon
We will follow up and get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
We will follow up and get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Jul 2024, 17:06
Official
Hi Anon
We will follow up and get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
We will follow up and get back to you.
Kindest regards
Standard Bank Hello Peter Team
***