1 reviews | Active since Jul 2012
Charged for an arrear amount 3 times
<p>After arranging payment options - due to unforseen circumstances.</p> <p> </p> <p>It was agreed that two payments of R1973 were to come off after a 1 month payment holiday.</p> <p> </p> <p>I check my account today as something seems off - 3 payments of this amount have been debited over the course of the past 2 weeks.</p> <p> </p> <p>I was told by someone at the contact centre that someone would revert back to me - nobody has.</p> <p> </p> <p>I need this money reimbursed ASAP - I await your response.</p>
Good day Angelique
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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********** (fax)
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Good day Angelique
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********
Dear Angelique
I refer to our telephonic conversation and confirm that the matter has been addressed.
Thanks,
Nkululeko Sithole
Complaint Resolution Centre
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Dear Angelique
I refer to our telephonic conversation and confirm that the matter has been addressed.
Thanks,
Nkululeko Sithole
Complaint Resolution Centre
***