SE
Sasha E
1 reviews | Active since Jun 2010
03 Jul 2024, 17:32
Charged an an account fee for a suspended account
My account cannot be used it has been handed over to attorneys and all use suspended yet this disgusting bank continues to charge me a monthly account fee and accruing more charges for an account that i cannot use. Please stop all monthly account charges. I am trying to settle and close this as I'm already financially strained. And this bank just keeps adding more fees
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
03 Jul 2024, 17:42Hi Sasha
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Jul 2024, 17:42
Official
Hi Sasha
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
SE
Sasha E's updateReviewer Update
05 Jul 2024, 14:54So you apologize but no resolution
The fees need to be reversed but no feeback even
The fees need to be reversed but no feeback even
SE
Sasha E's update05 Jul 2024, 14:54
Reviewer Update
So you apologize but no resolution
The fees need to be reversed but no feeback even
The fees need to be reversed but no feeback even
Standard Bank's replyOfficial
05 Jul 2024, 16:57Hi Sasha
We will follow up and get back to you.
Our team will be in touch.
We will follow up and get back to you.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply05 Jul 2024, 16:57
Official
Hi Sasha
We will follow up and get back to you.
Our team will be in touch.
We will follow up and get back to you.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
10 Jul 2024, 13:18Hi Sasha
We hope you're well.
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply10 Jul 2024, 13:18
Official
Hi Sasha
We hope you're well.
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team