Charged 60rands for Standard Bank statement

Item: Standard Bank
Rating: 1
Author: Nathi M

<p>I checked my statement and noticed that i was charged a fee of 69rands 90day bank statement at Standard Bank on my cheque account. I do not get it at all. Is it because I got the statement inside the bank or thats the standard fee. If its the former, then that is ridiculous because in Senekal there are no ATMs that dispense bank statements. We can only get them inside the bank! If its a standard fee, then this is highly exhobitant. Capitec Bank charges well less for that. </p>

Helpful (0)

Replies (3)

Nathi M's updateReviewer Update

02 Jul 2017, 11:03

Correction...i was charged 60rands for a 90day bank statement. I had said 69rands instead. 60rand is very ridiculous.

Nathi M's update02 Jul 2017, 11:03

Reviewer Update

Correction...i was charged 60rands for a 90day bank statement. I had said 69rands instead. 60rand is very ridiculous.

Standard Bank's replyOfficial

10 Jul 2017, 15:41

Dear Customer

Thank you for posting the message and allowing us the opportunity to look into the matter.

We will be in contact with you shortly.

Thanks,

Complaint Resolution Centre

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Standard Bank's reply10 Jul 2017, 15:41

Official

Dear Customer

Thank you for posting the message and allowing us the opportunity to look into the matter.

We will be in contact with you shortly.

Thanks,

Complaint Resolution Centre

***

Standard Bank's replyOfficial

11 Jul 2017, 14:16

Dear Customer

Thank you for your posting.

Please accept our sincere apologies for the undue frustration caused.

We trust that you are comfortable with the outcome provided.

Regards,

Complaint Resolution Centre

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Standard Bank's reply11 Jul 2017, 14:16

Official

Dear Customer

Thank you for your posting.

Please accept our sincere apologies for the undue frustration caused.

We trust that you are comfortable with the outcome provided.

Regards,

Complaint Resolution Centre

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