NG
Nico G

1 reviews | Active since May 2010

02 Mar 2017, 11:41

Charge for Cash Deposit at ATM

<p>I have a credit card and your fees state i can make one free cash deposit at the ATM. Your almost never working ATM's only take 50 notes and I had to make two deposit’s. I checked my statement and noticed I was charge for both deposit’s. ******* is what Standard Bank are. I will close my account and move to FNB. I have had it with this incompetence.</p>

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Replies (3)
Standard Bank
Standard Bank's reply02 Mar 2017, 14:02
Official

Good day

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide look into the matter and put a fix into it.

Best regards


Complaint Resolution Centre
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Standard Bank
Standard Bank's reply03 Mar 2017, 07:54
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

Thank you for being a loyal customer.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply03 Mar 2017, 07:54
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

Thank you for being a loyal customer.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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