1 reviews | Active since Jul 2016

07 Sept 2017, 09:39

Charge but no delivery

Lost my card, reported it telephonically. A month later I still don't have a card. Called their card division, it's useless as it says I must visit their branch and queue in the long queues like I got nothing better to do with my time

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Replies (2)
Standard Bank
Standard Bank's reply07 Sept 2017, 11:23
Official

Thank you for posting your comments.

An email was sent to you requesting further details.

Awaiting your response.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply11 Sept 2017, 06:51
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 11 September 2017.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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