1 reviews | Active since Nov 2010
Changing my domicile address without my knowledge!
I received a statement from Standard bank for my home loan last night and they have changed my address by themselves to an address I haven't lived at since 2008, when enquiring over the phone I am told I must correct it by going into a standard bank branch. When I bought my house in 2014, I used my current address as my domicile, who changed it and why? Why must I fix an error I didn't make? Where are you getting the information from to begin with?
Thank you for posting your comments.
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution consultant will contact you about the way forward.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comments.
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution consultant will contact you about the way forward.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***