mK
martie K

1 reviews | Active since May 2016

26 May 2016, 21:25

Changing banks asap

<p>I have been with Standard Bank since I started working 15 years ago. I went into the bank asking for a statement the lady was very friendly helped me nicely. But never said there is charges for it thats out of this world. As a mom with two small boys they're taking off my salary 500rand this month. I went to Capitec and opened myself a acc by them. Standard bank really cannot believe it. I'm an excellent customer taking my stuff somewhere else where I ain't going to be ********** anymore.</p>

0
Replies (3)
Standard Bank
Standard Bank's reply27 May 2016, 07:49
Official

Good day Martie Kruger

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

***

*** (fax)

***

Standard Bank
Standard Bank's reply27 May 2016, 10:42
Official

Good day Martie Kruger

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

*** (fax)

***

Standard Bank
Standard Bank's reply31 May 2016, 04:53
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 31 May 2016.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

***

We appreciate your support and loyalty.