AK
Aaliyah K

1 reviews | Active since May 2016

02 Sept 2016, 01:00

Change...sick and tired

<p>Seriously thinking of changing my bank had a service enquiry since May and all I get is they are working on it n then I was told I was going to get feedback by the 1st of Sept ,well done standard bank you have once again told me you are working on it ,it involves a query on R900 money that is needed but I guess my bank is too busy to assist me ,its been 3months n I have gotten the same feedback every time that they are working on it ,if this case goes unresolved I will be back here posting about their **** service and im definitely changing to a bank that will put my needs down as a priority</p>

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Replies (2)
Standard Bank
Standard Bank's reply02 Sept 2016, 10:21
Official

Good day Aaliyah Khan

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply15 Sept 2016, 11:21
Official

Dear Aaliyah Khan

Thank you once again for your posting.

I refer to my email correspondence and can confirm that this matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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