RS
Rochelle S

1 reviews | Active since Oct 2014

03 Jun 2015, 15:13

CHANGE OF HOME ADDRESS

<br> I have changed my residential address and telephone number online.<br> <br> I still get statements posted to my old home address.<br> <br> Why do I get posted statements at all if I get them by e-mail which is what you prefer!?<br> <br> Please attend to my residential change of address and telephone number and don't post statements to the old or new address - just e-mail as usual.<br> <br> Thank you.

0
Replies (1)
Standard Bank
Standard Bank's reply04 Jun 2015, 08:47
Official
Hello rs@kh,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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