Change of Debit Order Date

Pathetic service from Standard Bank!!!!!!<br> <br> Standard Bank could not simply change a debit order date from the 25th February to 1st March (and then the 1st of every month there-after) - when notified on the 12th February. The collections department said that the 25th February debit order would still go off, as well as a 1st March debit order!!! The complaints department said that it was too late to change the debit order date!!!! <br> <br> BUT FNB did the EXACTLY same debit order change 10 minutes earlier than my call with Standard Bank without needing TWO debit orders to go off!<br> <br> The supervisor of the collections department and all the senior team were \in a meeting\" and could not speak to me - I then had to hold on the line for a further 10 minutes for the supervisor of the complaints department and finally cut the call in frustration with no/ZERO customer satisfaction!"