1 reviews | Active since Sept 2016
Change of Cell number
I am honestly getting fed up of going to the bank to complain about the same thing. This is my fifth attempt. I have been requesting for the change of numbers from standard bank, Midrand branch until now. I can not access my app banking, internet banking or cellphone banking because the otp is sent to a number that does not exist anymore. Please sort it out asap before any ******* deductions are made.
Dear Lorraine Ncube
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Dear Lorraine Ncube
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Lorraine Ncube
Thank you for your posting your comments.
I refer to our telephonic conversation and can confirm that this matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Lorraine Ncube
Thank you for your posting your comments.
I refer to our telephonic conversation and can confirm that this matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***