IC
Ian C

1 reviews | Active since May 2013

05 Apr 2016, 08:36

Change of account not processed

Dear Standard Bank<br> I went to the Northcliff branch on Saturday to make amendments to my current account. These amendments were supposed to happen on Saturday afternoon. Unfortunately nothing has been changed as yet. One of the amendments(my cellphone number changed) is very important since it prohibits me from paying my rent. I just want to be able to use my account. Please can you make this happen.<br> Regards

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Replies (1)
Standard Bank
Standard Bank's reply05 Apr 2016, 14:22
Official
Hello IanCawood,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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