Change Debit order dates and amounts as they please & the service is bad. New year resolution is to break all relationships with standard bank because they have given me a bad credit record

I always had high praises of standard bank over the years when most of my friends, family and colleagues had their fair share of bad experience with standard bank and moved they moved banks. Today i can truly say the relationship of trust is broken and i dont see how it will ever be repaired standard bank has made me part of the bad customer statistics. When i went into the branch to advise them i will be moving to FNB, there was 80% of the customers in the same line switching to FNB. They say they are NR1 but if all your customers are moving you as standard bank should be worried because FNB will be NR1 in a year or two. Here is how my bad service started. My credit card was in arrears due to an oversight from my side and i was also the sole breadwinner due to me and family relocated from Cape Town to Durban. Standard bank did not take the liberty to contact me to work out a solution to my problem no instead they block the card in order that i cant make payment. Then they decided to put a debit order in place without my consent for amounts of R4000 or R3000 which ended me up not paying my other creditors. Which mean my credit rating is being affected my husband could not go look for a job because there is no creche money or money for food because they consultant told me that after they set off the amount i had R4000 left in the bank to live from and they as the bank can do it because i bank with them. I app**** for a loan in 2012 for the amount of R70 000. which should have been paid up in 2017 however once again standard bank could not calculate the amount of the loan. they loaded an incorrect debit order amount which is not their mistake but the me as the customer will be talk to in a disrespect manner. I only discovered in 2017 that the amount never decrease so i made them aware of the situation it took them plus minus 4 months to come back to me with a solution which will suit them. No sorry we as the bank cannot do calculations. The person was as usual arrogant not thinking about the customer no its about the banks money. I was told that they will increase the amount of the loan Which i advised that the bank is in breach of contract nowhere did i sign for a new loan. Why didnt the bank see the mistake 5 years ago, you don t get a loan for more than 5 years, why did'nt any auditors within the bank pick up the mistake, is this how the bank make money out of their customer, how many standard bank customer never pick up the mistake and just pay. In December standard bank has load a debit order of R1790 for the loan which i did not authorise that is how arrogant they are. My debit order date for my home loan is the 27th of each month i dont know why did they load the debit order without informing me for the 15th of December. Once again i had other creditors on the 15th which i had a commitment to pay but i had to ignore those creditors because standard bank has abuse the fact that they had my new banking details and loaded the debit order for the 15th and increase the loan amount . No one asked me what is my financial situation to increase the loan amount after they as standard bank has taking money the entire 2017 as they wanted to and me and my family had to suffer and sacrifice. They were the only creditors who had the benefit to take money after me and my family had to suffer and went to bed hungry or without lights. To date i want nothing to do with standard bank soon i will move my home loan to FNB because at FNB i feel like a human been and they treat their customers with respect and dignity. I wish i could do a public survey and find out how many people have suffered by the hand of standard bank.