NG
Nolwazi G
1 reviews | Active since Oct 2015
13 Mar 2026, 22:39
Cession - No Information
There is an existing endowment policy with Liberty. Liberty has advised that Standard Bank has a cession on the policy and need confirmation that it has been uplifted. On 3rd March 2026, I emailed the Standard Bank custmer care department enquiring about this and have not received feedback. I have sent a follow-up email to no avail. This is a long-standing issue and the bank is dragging their heels. I emailed ***
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Standard Bank's replyOfficial
14 Mar 2026, 08:41Good day Nolwazi,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Mar 2026, 08:41
Official
Good day Nolwazi,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***